Shipping policy

Shipping Policy

At KO Store, we carefully pack and ship every order to ensure your pieces arrive safely and in perfect condition.

Processing Time

Orders are processed within 1–3 business days.
You will receive a confirmation email with tracking once shipped.

Delivery Times

Spain: 2–5 business days
Europe: 4–8 business days
International: 7–14 business days

Delivery times are estimates and may vary depending on the courier.

Shipping Costs

Calculated at checkout based on location and order size.

Tracking

All shipments include tracking information.

Customs & Duties

International orders outside the EU may be subject to customs fees or taxes. These are the customer’s responsibility.

Delays

We are not responsible for delays caused by couriers, customs, or incorrect addresses.

Contact

info@kostore.design